SERVER ADMINISTRATION

We are available 24 hours a day, 7 days a week whether you are on vacation or out of the office. We'll feed your servers with updates or fixes when needed. If you are attacked, flooded under traffic or your server is out of control, just call us and we will help. Our packages will allow you to reduce the management costs related to your servers, provide you with backup space, monitoring, software work time and allow you to feel secure knowing that someone is always there to assist you in case of an emergency. With an administration plan, you will be assured not to be caught off guard. View supported softwares.

Note that level 1 administration is included free of charge with all of KEKhost's dedicated servers. What a great reason to choose KEKhost Dedicated Server for your peace of mine!

   Price in Naira (N)   

GENERAL SPECIFICATIONS

Managed Hosting Services & Assistance (Minutes of software work / month)	15	60	90	120	180
Backups	1GB	10GB	20GB	50GB	50GB
24/7 Emergency phone contact
Ping Monitoring and email notification
Services monitoring / email notification	0	3	5	10
System and log files monitoring
« Bad surprise » insurance
Preferential hourly rate
O/S Security updates
Security vulnerabilities updates
Security audit					1/Yr
Software firewall management (linux)
Surveillance of used resources
Monitoring with 24/7 intervention

Monthly fee for the first server	Free	N5000	N11000	N20,500	N27,500
Monthly fee for additional servers	Free	N3000	N5500	N9500	N13,500
Setup	Free	Free	Free	Free	Free

For all services modified by the client or not installed by KEKhost's team, detailed emergency Procedure must be provided for each monitored service. Emergency procedures to restart unsupported softwares and services can be provided. In the case of the failure of an unsupported service, our team will only intent to RESTART the unsupported service with the provided emergency procedure. In the case that the restart procedure would fail, you will be contacted to follow up and fix the issue with the unsupported software.

The client must ask for the backup system to be configured on his server and must specify the directories that will have to be backed up. Each day, a backup script is executed in order to take a snapshot of the data. The client will receive a daily email confirmation of the backup. Only the data that has changed from the previous snapshot will be updated on the backup. Most of the log and system files will be excluded from the backups. The snapshots are saved for a period of 14 days. The client can restore files from day 1 to day 14.

Level 3, 4 and 5 administration plans are protected against "bad surprises" which means that if your server is the victim of a virus, worm, software malfunction or any other unpredictable event that requires your server and operating system to be reinstalled, iWeb™ MyServerNow will reinstall your system and give it back to you in its original condition (when you first received it) within 4 hours following your request. This can be done 24/7 without any reinstallation fees and without any time being deducted from your monthly administration package.