Where Websites Come To Life
Knowledge Base: Welcome to portal of innovations and resources
News
Introducing KEKhost Customer Support Center and Knowledge Base Portal - August 21st, 2018
Security warning in Chrome - August 9th, 2018
Google Chrome 68 turns HTTPS into the Web site standard - August 6th, 2018
Important Information: Website's Common Vulnerabilities and Recommendations - July 30th, 2018
Price Reductions and Upcoming Markups for Domains - July 26th, 2018
NameStudio™ – the new domain search API - June 14th, 2018
Shortened term for 3-year SSL certificates - June 14th, 2018
Important Information 2018: Migration to New Linux Web Server - April 29th, 2018
DDoS Protection - April 28th, 2018
My Account
Changing your server's password
Changing Password and Contact Information
Confirming a Dedicated Server/Shared Hosting renewal date
How payments are applied to an account balance
Late Payment Notices/Reminders
Data/File Backups
Backing Up the Account and Websites
Deploying a dedicated backup server (R1Soft)
Creating a backup for a Linux server (R1Soft Wizard)
Installing the R1Soft agent on a dedicated server (Windows)
Installing the R1Soft agent on a server (Ubuntu & Debian)
Installing the R1Soft agent on a server (CentOS)
Plesk Control Panel: Backing UP Data
Cloud Computing (Cloud Servers)
Accessing the virtual console on a Cloud Server
Creating a Volume Snapshot Backup
Deploying a dedicated backup server (R1Soft)
Activating a cloned Windows server
Live Cloning and Volume Snapshot availability
Control Panels
cPanel / WHM
Configure High Email Failure Rate Protection
Configuring the hourly maximum email setting
Enabling suPHP and suExec or mod_ruid2
Creating new accounts with WHM
Preventing the 'nobody system user' from sending mail
Enabling WHM's SMTP restrictions
Parallels Plesk
Adjusting system time in Plesk
Confirming your version of Plesk (9,10,11,12,17)
Changing your contact information and/or Plesk password
Changing Action Log settings in Plesk
Rebooting servers with Plesk Control Panel
Setting up email notifications in Plesk
Customer Service
Performing a hard/APC reboot (dedicated servers)
Opening a Customer Service Ticket
Changing your server's password
Server outage - Troubleshooting before opening an urgent ticket
Rapid Response Service Options
Databases
SQL
Microsoft SQL Server 2014 features
Restoring MySQL with phpMyAdmin
Backing up MySQL with phpMyAdmin
Installing MS SQL Express/Compact
phpMyAdmin
Creating databases in phpMyAdmin
Becoming familiar with databases in phpMyAdmin
Creating tables in a database with phpMyAdmin
Exporting databases and tables with phpMyAdmin
Domain Names
Why Do I need to Register Domain Name?
WHOIS Privacy Service for Domain Name
What is Domain Name System (DNS)?
How can I change the domain nameservers?
Modifying the Nameservers of a Domain Name registered through other registrars
How to Transfer Domain Name to us
Does my contact information have to be public?
Will I still receive email messages for a domain that has Whois Privacy?
Horde Webmail
How to Customize your Email Account in Horde when logging in for the first time
How to write an email message in Horde
How to personalize your Email Account (Profile) in Horde Webmail
How do I change my password in Horde Webmail?
Best Practices
How to change an IP address with Mail Enable
Ensuring legitimate emails are not being filtered as spam
How to Troubleshoot Email problems
How to Create Email Accounts on the Server
Roundcube
How to create an email message in RoundCube Webmail
How to open an email message in RoundCube
How to search for messages in RoundCube
How to create folders in RoundCube
How to edit your preferences in RoundCube
Email Clients
How to configure an email account in Thunderbird
How to configure an email account in FoxMail
How to configure an email account in Outlook Express
How to configure an email account in Outlook 2003
How to configure an email account in Eudora
How to configure an email account in Opera
How to setup your website's Email for iPad and iPhone
Migration & Deployment
Choosing the right Web Hosting: shared or dedicated
Using Time To Live to manage migrations
Billing Modifications During Server Migration
How to Migrate your website within our Network or External
Migrating my Existing Server to a New Server at KEKhost/KEKhosting
Migration Checklist and Strategy
Network
Adjusting Network Time Protocol (Linux and Windows)
Troubleshooting with MTR procedures (Windows)
Configuring Revervse DNS (Dedicated Servers Only)
Operating Systems
Linux
Confirming the Linux version on your server
Confirming your Linux version or Kernel version
Remote Desktop from a Linux Computer with Remote Desktop
Adding repositories to a Linux server
Managing iptables through CSF (Linux Command Line)
Connecting with Secure Shell (SSH)
Troubleshooting network problems in Linux
Windows
Connecting to a Windows server with Remote Desktop (RDP)
Authorizing an IP Address in Windows Firewall
Change the Remote Desktop Connection port to your Windows Server
Windows Server 2012 - Windows Server Backup
Windows Server 2012 – The New Server Manager
Windows Server 2012 – Personalizing the Start Menu
Defragmenting and optimizing Windows Server 2012
Installation
Installing an Operating System with IPMI
Testing an Operating System upgrade prior to installation
Resellers
What is a Reseller Hosting Account?
Do I need to be a hosting expert to succeed at this?
How to configure an email account in Outlook
Service Level Agreements (SLAs)
How to change PHP settings/version for a domain in Plesk
Do I get a free Domain Name/Website to sell with?
Security
Vulnerabilities and Exploits
Meltdown & Spectre Security Vulnerabilities
Securing Windows SMB and NetBios/NetBT Services
Malicious URL Troubleshooting and Guidelines
Linux Kernel Local Privilege Escalation Vulnerability (CVE-2016-5195)
Multiple OpenSSL vulnerabilities (CVE-2016-2107 and CVE-2016-2108)
Critical OpenSSL vulnerabilities - DROWN CVE-2016-0800
Acceptable Usage Guidelines
Reporting malicious URLs, such as phishing, hosted on the KEKhost/KEKhosting network
Understanding USA's Anti-Spam Law (CAN SPAM)
Understanding Canada's Anti-Spam Legislation (CASL)
Complying with IETF standards and managing security incidents on your website and server
Reporting unsolicited emails (spam) from the KEKhost/KEKhosting network
Best Practices
Guide to Microsoft Active Directory rootDSE/C-LDAP security issues
Using Spamhaus DNSBL queries on KEKhost/KEKhosting network
Brobot Malware Troubleshooting and Guidelines
Installing and configuring ConfigServer Security & Firewall (CSF)
Guide to Objectionable Content
Smart Dedicated Servers
Virtual Private Server (VPS) or virtual dedicated server (VDS)
Adjusting the hardware clock on a Smart Server
Rebooting servers with Plesk Control Panel
Migrating my Existing Server to a New Web Server
SSL Certificates
How to order an SSL certificate
How Do I Install SSL Certificate?
What is Certificate Signing Request (CSR)?
What is Certificate Authority (CA)?
What does the CA (Certificate Authority) do with the CSR?
How to use www and non-www domains with an SSL certificate
Webmaster
Best Practices
Getting Free SSL/TLS Certificate from Let's Encrypt
Uploading a temporary maintenance page
Adding your own SSL Certificate
Search Engine Optimization (SEO)
Maintaining SEO rankings during migration
Increasing search engine ranking for websites - Search Engine Optimization
What is Search Engine Optimization?
Why Search Engine Optimization (SEO) Important
WordPress
Configuring settings in WordPress
Changing your password in WordPress
Joomla!
Logging into Joomla as the default administrator
How to change the default admin's username in Joomla
How to block or delete a Super Administrator in Joomla
How to use the Mass Mail system in Joomla
FTP Clients
Downloading files using WS_FTP
How to Configure FTP Client on Local PC
What is File Transfer Protocol (FTP)?
Connecting to the Server via Core FTP
DNS & Private DNS Servers
Creating Private Nameservers at KEKdomains.com
Creating Private Nameservers at Register.com
Creating Private Nameservers at OpenSRS
Creating Private Nameservers at NetworkSolutions.com
Creating Private Nameservers at GoDaddy.com
Our Company
Contact Us
Domain Name Unit
Web Development Unit
Help Center
Network Infrastructure
Support Form
Promos & Specials