Billing Preferences (Cycles)

We're flexible entity, which is why we have several payment options, adjustable renewal settings, and easy access to your billing history.

 

Receiving invoices (Payment Reminders)

 

Invoices (Payment Reminders) are sent by email to the email address of the principle contact as well as those of the observer and administrative functions in each account. Read this article for more details. Printed invoices can be mailed to the principle contact upon request via customer service ticket.

 

Payment Options

 

By offering multiple payment methods and renewal options, we try to make it as easy as possible for you to pay for your hosting services. Most of our customers pay through their financial institutions or through credit card via PayPal / 2CHECKOUT account to purchase and renew their services because payments can be made online. In addition, services and subscriptions can be renewed automatically. But if those options aren't ideal for you, we also accept a few alternative payment methods, including checks (Nigeria & North America only), money orders (North America only), and purchase orders. However for cheque payment , please note that the process will only be implemented once PAYMENT has been credited or confirmed.

 

Checks and money orders should be mailed to:

 

Nigeria:

KEK Technology Company.

21 Igbosere Road, 2nd Floor

Lagos Island, Lagos State

 

USA / North America

KEK Technology, Inc.

ATTN: Billing / Reconciliation Unit

15203 Jerrington Court

Bowie, Maryland 20721

 

Please write the Account Name on the check or memo line, along with a copy of the invoice.

Services renewing on a monthly basis require an active credit/debit card, 2Checkout or PayPal account on file for automated renewals.

 

Renewal Settings

 

Your website is your business, your security, your livelihood; so a long service interruption could be damaging. We want your hosting experience to be worry-free and without interruption, which is one of the many reasons that our services are set to auto-renew by default.

 

Automatic renewals are an easy and convenient way to ensure that your services are always paid up to date, preventing service interruptions and loss of ownership. But if auto-renew isn't right for you, you can always change the settings for each of your services to renew manually. We'll send you notices for upcoming auto-renewals, service expiration dates, and any time a transaction is processed on your account so you'll always know what's going on.

 

One thing to note, an active credit card or PayPal/2Checkout account must be on file for the auto-renewal to process successfully, especially for our few services that renew on a monthly basis. But don't worry—we'll let you know if there's a problem with your payment information before it's too late.

 

Billing Cycles

 

Monthly (Credit Card Billing Only)

 

Quarterly (Every 3 months)

 

Bi-Annual (Every 6 months

 

Yearly (Every 12 months)